Returns & Refunds Policy for Digital Products, Programs, and Subscriptions
At VivaMama, we provide digital postpartum care services, including app-based programs, expert consultations, assessments, and AI-enabled support. These services are delivered instantly and are considered consumed upon access.
To the extent permitted under applicable law:
- All subscription payments are non-refundable.
- We do not offer refunds or credits for partial subscription periods, unused services, or early cancellation.
- You may cancel your subscription at any time via the “My Profile” section of the VivaMama App/Website.
- Since all content and services are provided digitally, no shipping, returns, or replacements apply.
This policy ensures transparent, fair use of our digital care ecosystem while maintaining the integrity of our service delivery.
